There are a few of them. First, chain hotels are distinguished by uniform quality standards for all hotels of the chain, which ensures a certain level of service and comfort at these hotels, regardless of the host country. Second, the vast experience in managing hotels in different countries gives chain hotels the opportunity to have the best, qualified and professional staff. Continuous training, refresher courses, mandatory career opportunities - chain hotels operate as precise mechanisms, well coordinated work of which is evident even in the smallest details of service. Third, large international chains offer various loyalty programs, through which a client can get all sorts of discounts and bonuses in other hotels of the operators around the world and even at their partner companies. Those who travel frequently for business often pay special attention to this criterion when choosing a hotel to stay.
Thus, chain hotels are professionals in the field of hospitality.
For more information about the operators KESCO works with please refer to Brands section.

As we noted above, the standards of hotels operating under one brand are the same, and the main secret of their strength lies in the fact that they are developed by a large group of people who rely on invaluable practical experience of literally global scale. The result of this activity is expressed in instantaneous spreading of good practice across the chain. However, every chain hotel makes an effort to have its own distinction and represent the local flavor. That often concerns the design of public areas - lobbies, bars, restaurants - as well as is reflected in the menu. Sometimes the difference is more significant. For example, Novotel Yekaterinburg Centre hotel was the first in the world to use a completely new concept of room design, so-called Generation Next. The same is true for Ibis St. Petersburg Centre hotel where new interior standards for Ibis hotels were first applied while Ibis Kazan Centre rolled out in the local market with an expanded concept of its restaurant.

Not necessarily. The main objective of a management company is an efficient operation of a hotel. This means that the management company does its best to make guests happy and to continually expand customer database as hotel income primarily depends on it. The hotel can be owned by the management company itself or by another company or individual, KESCO in our case.

Yes, it is in common practice. However, construction of hotels is an expensive and non-core activity for a management company. Therefore, management companies often look for a co-investor or simply act as a contracted operator of the hotel owned by some investor such as KESCO.

The main requirements are:

•          Investment object is located in a major regional city;
•          Great demand for the object in real estate market;
•          Suitable site – a highly liquid, registered in proper manner, reasonably priced land plot
•          Good location of the investment object – prestigious area, transport accessibility, proximity to places of demand;
•          Investment efficiency evidenced by financial estimates;
•          Project partner – legal entity or an individual having excellent business reputation.